Dan Wood: The Eponymous Weblog

Dan Wood Dan Wood is co-owner of Karelia Software, creating programs for the Macintosh computer. He is the father of two kids, lives in the Bay Area of California USA, and prefers bicycles to cars. This site is his weblog, which mostly covers geeky topics like Macs and Mac Programming.

Useful Tidbits and Egotistical Musings from Dan Wood

Categories: Business · Mac OS X · Cocoa Programming · General · All Categories

Tue, 17 Feb 2004

How to boost your SBC/PacBell DSL speed and pay less

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The message here "Don't let SBC/PacBell jerk you around on DSL service" was forwarded to me over on Orkut, so I gave it whirl. I had been paying $50/month for basic DSL service (384Kbps/128Kbps) with a static IP (since I started the service back so early -- now their service is Dynamic IP, but previous users are grandfathered in). After talking to a few customer service representatives, my request was finally escalated to somebody who jokingly called herself the "great and powerful Oz." I got to keep my static IP address, and I'm now paying $45/month for their "Expert Plus package" which is 1.5-3.0Mbps/384Kbps. Much better.

If you have SBC/PacBell for your last-mile internet connection, or some other similar service, and you've been paying the same rates for a while, it probably doesn't hurt to check to see if the rates have lowered!